Returns policy

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Returns policy

Due to the nature of the customised wigs we do not  offer returns. Exchange only.

 

Returns & Exchanges:

We only except returns if the wig is damaged by us.


1. Return shipping costs: Customers are responsible for return postage costs. We will issue a return label via email & the cost will be deducted from your refund.

2. Tracking numbers: If an order is being returned to us, you must provide us with a tracking number to ensure proof of delivery. Refunds will not be issued until we've received the returned order.

Returns policy

Due to the nature of the customised wigs we do not  offer returns. Exchange only.

 

Returns & Exchanges:

We only except returns if the wig is damaged by us.


1. Return shipping costs: Customers are responsible for return postage costs. We will issue a return label via email & the cost will be deducted from your refund.

2. Tracking numbers: If an order is being returned to us, you must provide us with a tracking number to ensure proof of delivery. Refunds will not be issued until we've received the returned order.